1.1 These Terms and Conditions govern the use of MyDNAPedia (mydnapedia.org, hereafter referred to as Service) provided by MyDnaPedia, A Unit of Tvasti Health and Wellness Pvt Ltd, New Delhi (hereafter referred to as Service Provider). When a person (hereafter referred to as User) orders products from or registers into Service, he/she agrees to these Terms and Conditions.
1.2 Contact details of Service Provider:
1.3 Service Provider holds the rights of the contents of Service and reserves the right to alter the content of Service (including these Terms and Conditions) without notifying User. It is forbidden to download, copy, or modify any content, including, but not limited to, images, graphics, and text, of Service without express written authorisation from Service Provider. Service Provider grants User a limited license to access and make personal use of Service.
2.1 User warrants to Service Provider that the information he/she provides during the ordering process (and any notification of change of such information) is true and correct.
2.2 User is responsible for any damage caused by breaking these terms contained in these Terms and Conditions.
2.3 User is aware that he/she is allowed to buy products sold on Service and to use them in his/her country of residence according to the applicable legislation of that country.
2.4 User is aware that due to the nature of the products sold on Service, they may give wrong results and that Service Provider is not responsible for any damage that may occur because of a wrong or misread result. The Service provided by Service Provider is designed to expand knowledge. Service Provider does not offer any kind of medical advice nor recommend making any changes to health related decisions before consulting a doctor.
3.1 A binding trade agreement between User and Service Provider is valid once User receives a confirmation of the order by email.
3.2 By placing an order user confirms to have at least 18 years of age or have a permission from parent/supporter.
3.3 Unless otherwise agreed by Service Provider, payment must be received by Service Provider before the order can be accepted. If a payment service not operated by Service Provider (for example UPI) is used for payment, User must separately read the terms of the respective payment service.
3.4 Service provider reserves the right to decline any order in its sole discretion. If Service Provider declines the order, Service Provider shall refund the payment to User.
4.1 The price of the product is the price displayed for the item on Service at the time of the order.
4.2 Delivery charges are additional to the product price. Delivery charges may vary depending on the method of delivery chosen by User, the country of the recipient, and the weight or volume of the order. Delivery charges will be shown on Service before the order is finished.
4.3 All the product prices and delivery costs are displayed in INR. The exchange rate between currencies is determined by Service Provider.
4.4 The displayed prices include the taxes determined by Indian legislation.
4.5 With orders outside India, local taxes if any will be applicable.
5.1 Service Provider shall not be liable for delays in performing or failure to perform according to this Agreement or failure to fulfil any obligations hereunder, which are directly attributable to causes beyond Service Provider´s reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labour disputes, war, acts or interventions by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.
5.2 User is obligated to make sure that the content of the order does not violate local import regulations. Service Provider has the right to remove products from the order if they are in violation of local import regulations in the given country.
5.3 Service Provider reserves the right to deliver the ordered products in separate shipments.
5.4 User is responsible to provide accurate shipping address with the order. If the order needs to be delivered again because of insufficient address details, User is held responsible for all additional costs of the additional delivery.
5.5 Service Provider takes responsibility for loss and damage of products that has occurred during delivery.
6.1 No cancellations are allowed once the test kits are despatched however any cancellation and return can be agreed upon on mutually agreeable terms.
6.2 No cancellation will be processed in case sample kits are opened.
7.1 Service Provider should be notified of defective products or products damaged during delivery within 24 hours of receiving the product by email to support@mydnapedia.org. Detailed instructions on how to proceed with the return process will be given to User by email.
7.2 Service Provider will compensate for defective products or products damaged during delivery primarily by replacing the damaged product with a new, equivalent product. If this is not possible for Service Provider, User will be compensated for his/her money in full.
7.3 The defect or the damage of the product must be properly described and documented. The defective or damaged product must be sent to Service Provider for inspection. Service Provider will not deliver a new product or compensate for the price of the product until the defect or damage has been verified.
These Terms and Conditions will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of India. Any contractual disputes are primarily settled through negotiations. Secondarily disputes are settled at the New Delhi Court in India.
The person who gives a DNA sample to Service Provider for analysis must accept these Additional Terms and Conditions for Laboratory DNA Testing with his/her signature when sending the sample to Service Provider. In these Terms and Conditions, the meaning, restrictions, and consequences of DNA testing will be described. These Terms and Conditions supplement the general Terms and Conditions of the Service and thus both of them will be effective concurrently. These Terms and Conditions will be effective always when sending a DNA sample to Service Provider, regardless of the use of the sample.
1.1 Testing will be performed if:
2.1 DNA testing offered by Service Provider is for informational purposes only and it is not a substitute for medical advice, genetic counselling, diagnosis, or treatment.
2.2 DNA testing performed by the laboratory is in accordance with the good laboratory practice and quality requirements. DNA testing is based on current knowledge of molecular biology data, which may change over time as more information becomes available. Basically this means that the result of the DNA test cannot change but it may later be interpreted differently according to novel scientific findings. Service Provider or the laboratory analysing the sample cannot take responsibility of an incorrect result.
2.3 All existing ethnic groups are not involved in scientific research, on which the DNA tests offered by Service Provider are based. Thus it is theoretically possible that the results and interpretations based on them may not be applicable to all ethnic groups.
2.4 Service Provider is not responsible for any harm or consequences that may appear due to performing a DNA test.
Service Provider delivers the test results only to the person who has given Service Provider his/her email for this purpose. Test results will not be released to third parties unless the request comes from an authority that has a legal right for it. The sample code and the identity associated with it are stored only in Service Provider’s database, which is not accessible to anyone else. Test results may be used for research and statistical purposes by Service Provider. Raw data of the test results are property of Service Provider, but User may ask to remove all the personal details that may be linked to the raw data.
4.1 Your DNA image does not reveal any medical or forensic information, since only specific genetic variants unrelated to them are analysed.
4.2 The info sheet delivered with the DNA image is only for entertainment purposes, and it is not possible to make any implications whatsoever about person’s health or behaviour.
By accessing the MyDNAPedia website you agree to the following terms. If you do not agree to the following terms, do not use these pages.
These web pages and the contents of them and MyDNAPedia websites are fully owned by MyDNAPedia. Copyright © MyDNAPedia. Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution, or storage of part or all of the contents in any form without the prior written permission of MyDNAPedia is prohibited except in accordance with the following terms. MyDNAPedia gives you permission to browse these web pages and MyDNAPedia websites on your computer or corresponding device or printing copies of extracts from these pages for your personal use and not for redistribution without the prior written permission by MyDNAPedia. In general, the use of this site and the content therein, is permitted to private, non-commercial use. If you download any information or material from this site, you agree that you will not copy it or remove or obscure any copyright or other notices or legends contained in any such information.
Due to nature of MyDNAPedia business, MyDNAPedia might include links to websites or content elements that are owned and/or operated by third parties. By accessing to such third-party site or using such third-party content elements, you shall review and agree to separately the rules of the particular site or service.
MyDNAPedia reserves the right to amend these terms. You must review these terms from time to time for any amendments.
Any dispute related to the use of these pages between you and MyDNAPedia will be settled by the courts of New Delhi, India in accordance with the laws of India, without regard to principles of conflict of laws.